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Technical Service Representative

Job Title: Technical Service Representative
Contract Type: Permanent
Location: Inner Suburbs Melbourne, Victoria
Industry:
Salary: AU$70000 - AU$75000 per annum + Super + FMCV + 15% Bonus
Reference: BBBH13274_1496700158
Contact Name: Thomas Jeffery
Contact Email: tom.jeffery@denovo.com.au
Job Published: June 06, 2017 12:06

Job Description

Company:


Our client is an Australasian leader within the chemicals and coatings space, servicing for the Mining, Construction, Engineering, Marine Resources & Heavy Industrial industry. They have a fantastic employee culture with strong training (both technical and professional development), best-in-market services and products and a commitment to delivering on time, on budget projects. Currently an opportunity exists for a Technical Service Representative to join their VIC team.

Role:

  • Provide high level, hands-on technical support and training on the use, application, installation and inspection of company products, services, equipment and documentation
  • Service internal and external customers, new business and existing - typically these include blasting and painting yards, applicators, fabricators, and asset owners
  • Provide expert technical advice on the proper use of the company's products
  • Interface with technical / sales functions, and to ensure product application aligns with business needs
  • Proactively prevents and solves problems of a technical nature occurring at existing customers
  • Gather market intelligence on product range and its applications, the latest trends in protective coatings, in technical developments and with customer activities and their changing demands, to gain new potential customers or increase market share
  • Gets familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all their regulations

Package:

  • $75,000 + super + FMCV + comms (15% base)

Candidate:

  • Have experience in Protective Coatings or similar coatings industries, with a focus on technical theory and practical components regarding inspection and application
  • Minimum NACE 1 or higher
  • Operate with a high degree of autonomy
  • Ability to create and maintain customer relationships
  • Can successfully communicate effectively across all levels of the organisation
  • High level written and verbal communication skills
  • Require to travel within the Australasian region (WA / NSW/ QLD / SA, VIC, TAS / NZ / PNG) on a regular basis with overseas travel potentially
  • VIC or NSW based

If you are interested in this or similar sales roles please APPLY NOW in WORD FORMAT or send your resume direct to Tom Jeffery - Tom.Jeffery@denovo.com.au