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Team Leader - Customer Support

Job Title: Team Leader - Customer Support
Contract Type: Permanent
Location: Gordon, New South Wales
Industry:
Salary: AU$60000 - AU$70000 per annum + super
Reference: BBBH15921_1497782873
Contact Name: Lyndal Taylor
Contact Email: lyndal.taylor@denovo.com.au
Job Published: June 18, 2017 20:47

Job Description

COMPANY

Our client is a leading provider of international study tours offering a niche product tailored to the secondary school market.
They are looking to fill the role of a multi-talented Team Leader Customer Service in its Sydney office. This is a great opportunity to grow with an innovative company that provides inspiring international study programs with prestigious organisations.


ESSENTIAL SKILLS

  • Proven advanced skills in MS Word/Excel/Outlook
  • Capacity to coach and mentor the young and relatively new team
  • Ability to lead by example
  • Excellent written and verbal communication skills
  • Flexible and adaptable to changes in our rapidly growing business
  • Strong administration skills
  • Great organisational skills
  • Ability to prioritise and re-prioritise tasks as needs change
  • Strong attention to detail
  • Exposure to back-end systems a plus


Desirable:

  • Team Leader experience
  • Online/social media experience
  • Desktop publishing skills
  • Ability to work after hours if required


Ideally you will be a strong leader, self-starter, work autonomously and have the ability to multi-task, prioritise at all times. This is a role for someone who takes on full responsibility and is ambitious to grow with the organisation and take on additional tasks with a 'can-do' attitude.

Apply now or contact Lyndal Taylor lyndal.taylor@denovo.com.au for further information.