Job Description Company:Our client is a leading national manufacturer and distributor of structural building materials for the construction and market, with over 150 employees in 6 locations. They are known for their focus on service and detail, and believe that they can contribute to a sustainable future and are conscious of the environmental impact they are making. Joining as a Customer Service Representative, you will not only be a part of a company with great values, but also an equitable workplace that cares about you as an individual. The Role:Reporting to the Customer Service Manager, your responsibility is to support the business by maintaining the accuracy of order information in a timely manner, and ensuring that all customer requirements are met. Key ResponsibilitiesOperational duties including; receiving and processing customer orders, and maintaining customer details and sales databaseAnswer and manage phone calls professionally and efficientlyAttend to customer queries, concerns and any complaints immediatelySupport the sales team in meeting targets by providing a high standard of customer serviceCandidate:The ideal candidate would demonstrate the following skills;Industry knowledge with a building materials or manufacturing background advantageousPrevious proven internal and external customer service experienceStrong problem-solving skills and a keen eye for detailComputer literacy skills including Microsoft Office (Word and Excel) and CRM Systems (Pronto)Certificate III in Business Administration or similarEastern Suburbs based The Offer: If successful, you will look forward to;$55,000 - 65,000 base9.5% SuperannuationNo bonuses currently but likely to be implemented in July This is a fantastic opportunity not to be missed. To apply for this or similar sales roles with Australia's leading sales recruitment agency, please send us your resume in WORD format.