Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Mulgrave, Victoria
Salary: AU$50000 per annum + Super
Start Date: ASAP
Reference: BBBH16576_1502078852
Contact Name: Jade Melia
Contact Email:
Job Published: August 07, 2017 14:07

Job Description


My client is has over 60 years experience throughout Australia and is recognised by homeowners, renovators, architects and builders alike as one of this country's leading manufacturers of highly crafted windows, doors and wardrobes. Their reputation is based on its commitment to innovative design, craftsmanship and exceptional customer service.

Currently seeking a passionate Customer Service and Administration Representative to join a dynamic and collaborative team. Your key responsibilities will include but not be limited too;

  • Supporting the Customer Service and Estimating teams with all administration tasks
  • Entering all customer details and orders onto system.
  • Taking inbound calls and making outbound calls to customer
  • Reception relief
  • Providing quotes and answering customers queries
  • Have the ability to create new relationships and build on existing ones
  • Completing all tasks required from other departments within the business
  • Proven knowledge and experience with all Microsoft Office Suites and other CRM systems.


  • Have previous experience within a Customer Service and Administrative based role including Reception duties.
  • Excellent communication and written skills
  • Prior experience working within a fast pace and at times demanding environment
  • Experienced with administrative tasks such as data entry, scanning, order processing and creating and updating spreadsheets.
  • Experience liaising with customers and stockist and handling queries.
  • Previous experience working within the windows and doors industry would be advantageous.

This is a full time permanent opportunity for a candidate to join a National company that takes pride in its customer's and staff. The role is located around the Mulgrave location of Melbourne.

To APPLY please follow the link or alternatively contact Jade Melia on 0449 845 221 or