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Customer Service Officer

Job Title: Customer Service Officer
Contract Type: Permanent
Location: Perth, Western Australia
Industry:
Salary: Negotiable
Reference: BBBH15797_1493854760
Contact Name: Tom Hooper
Contact Email: tom.hooper@denovo.com.au
Job Published: May 04, 2017 10:34

Job Description


Company

Recognised as a leader in their field with an established branch network in Australia and Asia, this leading business will be one you'll certainly enjoy working for.
They have significantly established themselves in the piping systems space, with quality engineered products they can service a whole array of organisations.
The business has recently experienced phenomenal growth and employs a variety of staff from operational support to sales, marketing and management.
They are on the hunt for a top customer service professional to maintain there status as a quality service provider.

Position

Reporting to the team leader, this fast paced, hands on and business critical role will see you operate across the entire country ensuring a gold class client experience.
Day to day your you'll be involved in the following:

  • Delivering up to date information regarding purchases to your allocated customer base
  • Act as a key point of contact for all internal sales staff to resolve any issues that may arise
  • Manage difficult customers and complex problems with a high degree of diplomacy and sensitivity
  • Prepare client responses to any outstanding matters in relation to their purchases


Experience

Buzzing with enthusiasm and a passion for all things customer service, we are looking to identify a candidate who can demonstrate the following experience:

  • 1-2 years of customer service experience within the building products space or related industry
  • Demonstrated ability to manage a demanding client base with ease
  • Have an understanding of the distribution networks across multiple areas
  • Polished presentation skills
  • Have a high level of resilience, can work quickly and accurately and high volume in a dynamic environment with tight deadlines
  • Solid administration skills coupled with intermediate/advanced Microsoft office skills


Remuneration

The successful candidate well receive an outstanding remuneration based on experience this will include the following ; Base + Super + Bonus incentives

To be considered for this role please Apply now to Tom Hooper on 02 9126 8412 or send your CV directly to Tom Hooper at tom.hooper@denovo.com.au. if you are interested submit your application at the earliest opportunity.

Apply today as interviews will take place at the earliest!