Contracts Administrator

Job Title: Contracts Administrator
Contract Type: Permanent
Location: Malvern, Victoria
Salary: AU$70000 - AU$80000 per annum + Super
Start Date: ASAP
Reference: BBBH16350_1499583613
Contact Name: Jade Melia
Contact Email:
Job Published: July 09, 2017 17:00

Job Description

Contacts Administrator/Customer Service - Luxury Homes
Our client is a luxury custom home builder, known for uncompromising focus on quality and customer service. With projects worth up to $2M, this is an excellent opportunity to work with a discerning clientele, cutting edge products and materials, with a company that has over 13 year experience in the space. Due to their success, our client is now seeking an experienced Contract Administrator to join their dynamic team.

The Role:
You will be the client's point of contact, responsible for handling clients in the purchase of new homes from the pre-construction process all the way through to the maintenance/warranty of their new home. You will be the face of the company to clients by assisting with any queries. Further, you will be responsible for supporting the flow of projects from the pre-construction through to the construction process.
The Benefit:

  • $75k + Super
  • Work on high quality unit & townhouse developments
  • A busy and full schedule pipeline of projects
  • Work for a company that is a highly regarded competitor within the industry
  • Progression opportunities available

Skills & Experience:

  • Preparation of various client documents associated with building a new home
  • Preparation of documents for Permit applications
  • Liaising directly with clients in the signing of new home contracts, and communicating the building progress of their home;
  • Assessing house designs to ensure they comply with Council, Developer and client requirements;
  • Assessing Residential Code Contracts to ensure they comply with Council and/or Developer requirements;
  • Keeping abreast of changes to council planning and developer encumbrance requirements;
  • Providing Department members with assistance on Council and Developer matters;
  • Processing all client Contract Variations and pricing amendments;
  • Accurate and efficient updating of our in-house Client Database (Framework);
  • Collating information between various departments and corresponding with clients in person or via phone and email;
  • Supporting internal departments and general administrative work.

What you'll need to succeed
You have a dedication to providing the best customer experience. You have experience handling a large number of client files and preferably have an understanding of new home warranties. Above all you are empathetic and have strong communication skills. Overall, you are a performance driven team player who understands what it takes to provide an excellent customer service experience.

Please apply now for a confidential discussion or contact Jade Melia on 0449 845 221 or