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Account Manager

Job Title: Account Manager
Contract Type: Permanent
Location: Darlinghurst, New South Wales
Industry:
IT
Salary: comms
Start Date: ASAP
Reference: BBBH16511_1501199099
Contact Name: Sean Bovis
Contact Email: sean.bovis@denovo.com.au
Job Published: July 28, 2017 09:44

Job Description


Company:
Our client is a one of Australia hottest tech company's providing retailers an alternative way to deliver products to their customers.


Position:
Reporting to the Head of Sales you will act as the face of the company and lead point of contact for all high-profile clients. Your ability to develop and manage relationships will be key to your success in this role.

  • Own the overall relationship with assigned clients assisting with all enquiries and challenges and suggest products to best suit their needs.
  • You will work closely with clients to identify objectives, goals and challenges and build a plan to assist achieve those requirements.
  • Provide demonstrations and product training direct to clients.
  • Manage client's expectations and continually improve customer service experience by relaying any feedback to the wider business.
  • Identify opportunities to cross sell and work closely with the Sales team to act appropriately on any opportunities.
  • Maintain product, company and industry knowledge and act as subject matter expert to clients.
  • Manage and track sales activity in CRM tool.
  • Monitor data and trends and report back to business to assist in further customer experience and product enhancements.


Candidate:

  • 3+ years in a similar account management position with experience in B2B sales.
  • Experience in similar tech/software company would be an advantage.
  • Demonstrated ability to manage and build relationships.
  • Enthusiastic, driven and customer focused individual who can thrive in an ever changing and fast pace environment.
  • High level of communication skills.

To apply click the 'apply button' or for more information please call Sean Bovis on 02 9194 5531 or email sean.bovis@denovo.com.au