Travel Consultant - Leisure and Cruise

Job Title: Travel Consultant - Leisure and Cruise
Contract Type: Permanent
Location: Sydney
Reference: 228777
Job Published: October 25, 2019 12:00

Job Description

  • An award-winning travel agency is looking to expand its Sydney team
  • Generous commission system and great perks, very customer service focused
About the Business:
Our client is an award-winning family travel agency, on the hunt for new travel-loving professionals. They focus on tailor-made boutique travel experiences for corporate and retail customers

About the Role:

Working within a small team and collaborative team, you will be helping companies and people book the trip or experience of a lifetime! If you have a proactive mindset, a love for all things travel and a natural gift for customer service, this could be your perfect role.
  • Receiving Inbound calls and calling warm leads
  • Educating and advising clients on the travel products with a consultative approach
  • Actively anticipate opportunities to advance customer service, looking out for risks, potential gains and issues with delivery
  • Liaise with partners worldwide to ensure all details are correct and our adventure trip runs smoothly
  • Maximize revenue by listening and responding to their customers (phone, email, chatbox)
The Successful Candidate:

We are looking for a versatile Sales Consultant with a real customer service flair to them. Delivering best-in-class service and being motivated by the quest for the perfect customer journey
You must be able to demonstrate the following:
  • Previous travel sales and customer service experience (ideally phone-based)
  • Excellent verbal communication
  • High-energy, friendly personality with a proactive approach to sales
  • Experience with Sabre and/or Tramada
  • An experienced and passionate traveler
  • Customer service guru with a consultative sales approach
  • Multiple Languages would be a huge bonus
What's on Offer:

This company has a high performing and exciting working culture where you are treated with respect and pushed to reach your potential. You will be treated to the following:

  • Working alongside a very successful and exciting team
  • Above market rate salary and individual and team incentive bonuses
  • Free parking
  • National portfolio of clients
The successful candidate can look forward to a very competitive base salary depending on experience, plus super + bonus.

To be considered for this role, please apply for immediate review

Please be advised only candidates who are shortlisted will be contacted