Job Title: Researcher
Contract Type: Contract
Location: Sydney
Salary: $750 per day
Reference: 614648
Contact Name: Melissa Thomas
Contact Email:
Job Published: September 15, 2020 18:01

Job Description

  • Award-winning global Software company with an industry leading product
  • Ranked one of the "Best Places To Work in AU"!
  • 6 month contract (possibility of a permanent position long-term); $750 per day incl. super
This global SAAS business have been growing their brand around the world, and have been recognised as one of the fastest growing tech companies of the past few years. Providing a highly efficient SAAS solution (the best in the industry), they have a fantastic global team who all contribute to an excellent working environment in top of the range offices and have huge plans over the next 18 months.

Responsibilities include the following;
  • Conduct research with customers from all over the world and work closely with our internationally located product teams
  • Work closely with product and marketing teams to define the most important research questions, lead research, facilitate synthesis to get to compelling insights, and finally turn the insights into action
  • Define the most important insights that drive seamless customer experiences and delight.
  • Partner with cross-functional teams to create delightful and seamless customer experiences
  • Work with external partners to bring research rigour to multiple worldwide projects
  • Drive a variety of research projects ranging from usability studies to the more strategic insight work.
  • Collaborate with market research and data analytics to answer complex research questions.
  The successful candidate will have the following experience & qualifications:
  • Experience with quantitative research methodologies, lean experimentation and contextual inquiries
  • A couple of projects where you used insights to inform strategy
  • Ability to distill research findings into concise, and compelling presentations, data visualizations, and/or infographics
  • Ability to establish priorities, work independently, and proceed with objectives with some supervision
  • Great interpersonal skills to collaborate with a wide variety of colleagues in other disciplines, regions and cultures
  • Excellent written and oral communication skills, and engaging presentation and/or storytelling skills
  • BA/BS and Psychology/Behavioural degree, or similar research experience
  • Minimum of 1-year experience with design research
  • Desire to have fun while creating top-notch work that has incredible impact
  • Flexibility regarding work hours as you will be working closely with internationally based colleagues in different time zones
Please use the link provided to apply for this position. Alternatively email your resume to

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