Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: Sydney
Salary: $90K to $120K plus super
Reference: 775666
Job Published: August 16, 2021 08:30

Job Description

My client is a rapidly expanding global fin-tech business based in the bustling Surry Hills.
What you will be doing:
To help drive the growth of the business a position is available for a Customer Success Manager within the Sydney based team. Reporting directly to our Sales Director, you will be responsible for:
  • Becoming an expert in the company’s finance solutions
  • Talking to existing clients as well prospecting clients
  • Book 20 onboarding meetings per week
  • Conducting face to face and / or zoom meetings per week to the purpose of onboarding and training
  • Build long-term relationships with new and existing clients
  • Manage the sales process with the clients and debtors from start to end
  • Communicate opportunities to the Partnership team
  • Work closely with the Sales Director to achieve aa sales targets
What you'll need to succeed:
  • Demonstrable success within previous sales or customer service role
  • Closing skills
  • Excellent communication, presentation and relationship management skills
  • Self-motivated and driven
  • Demonstrated ability to work to deadlines and targets
What we offer: 
  • Flexible ways of working
  • Career development opportunities 
  • Mindfulness Friday
  • Team and company-wide social events
  • A chance to be part of one of Australia's fast scaling fin-tech organisations 
To apply for this position please use the link provided. Alternatively email your resume to