Customer Success Executive
My client is a rapidly expanding global fin-tech business based in the bustling Surry Hills.What you will be doing:
To help drive the growth of the business a position is available for a Customer Success Executive within the Sydney based team. Reporting directly to our Customer Success Manager, you will be responsible for:
- Developing customer relationships, growing client interaction within an ever-increasing portfolio
- Understanding a business owner’s needs & requirements, whilst delivering outstanding levels of customer service
- Leading detailed financial conversations with business owners to drive commercial outcomes
- Engaging with partners (both internal & external) to build value and provide outstanding outcomes for Selectpay and our customers
- Overachieving on key activities and performance metrics
- Demonstrable success within previous sales, account management or customer service role
- An outstanding phone manner
- Good presentation skills & the ability to think on your feet
- A ‘can-do’ attitude
- Great bonus opportunities
- Flexible ways of working
- Career development opportunities
- Mindfulness Friday
- Team and company-wide social events
- A chance to be part of one of Australia's fast scaling fin-tech organisations
