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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: VIC
Industry:
Reference: 127993
Job Published: May 31, 2019 13:45

Job Description

Customer Service Representative

  
ABOUT THE COMPANY
My client is an International Transport, Logistics and Supply Chain Organisation. They have been established in the market for over 25 years and are leading the market by providing their customer a full-service solution.
  


ABOUT THE ROLE
As a Customer Service Representative, you will be the first point of contact for new and existing clients. You’ll be responsible for referring clients to Sales Representatives, handling disputes and updating the CRM system. This role will give you the opportunity to grow and develop within the business.  
  


DUTIES
  • First point of contact for new and existing clients
  • Maintain the CRM
  • Refer clients to Sales Representatives
  • Handle customer complaints and disputes
  

SKILLS & EXPERIENCE
  • 2+ years Customer Service Experience
  • Ability to work autonomously and self-motivate
  • Degree Qualified
  

BENEFITS
  • Be a part of an International Brand
  • Join a passionate, thriving and dedicated team
  • Career opportunity to grow within an International Organisation
  • $75,000 Base + Super


HOW TO APPLY
Click apply and send your resume through or email Joe Grindle directly on Joe.G@denovo.com.au