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Client Success Manager

Job Title: Client Success Manager
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Industry:
Salary: AU$65000 - AU$75000 per annum + super + bonus
Start Date: ASAP
Reference: BBBH19246_1537508286
Contact Name: Jaryd Wallis
Contact Email: jaryd.wallis@denovo.com.au
Job Published: September 21, 2018 15:38

Job Description

  • Award-winning global SaaS company
  • Phone-based B2B Business Development Manager
  • New CBD office, huge growth plans
  • $65-75k + super + bonus (OTE $85k+)

This global SAAS business have been growing their brand around the world, and have been recognised by Deloitte as one of the Fastest Growing Tech Companies of the past few years. Providing a highly efficient AI solution, they have a fantastic global team who all contribute to an excellent working environment in top of the range offices, and have huge plans over the next 18 months.

The Role

Working in conjunction with other Client Success Managers, you will ensure that new clients are successfully onboarded and that new products are implemented successfully, with typical duties as follows:

  • Ensuring that new partners are onboarded to the platform successfully
  • Acting as main point of contact for large existing partners
  • Creating informative interactions through webinars, attending events, and email campaigns
  • Helping clients implement solutions across their business smoothly
  • Proactively assist clients that are at high risk of churn with their own clients

You

  • Ability to break down technical information to non-technical people
  • Great conversation skills, personable and positive attitude
  • Strong technical mindset, at ease with data
  • An interest in disruptive technology

If this sounds like a good fit, please apply through the link or email jonathan.ridd@denovo.com.au and all successful applicants will be contacted directly

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