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Allocator

Denovo Recruitment is working with a highly regarded contractor that specialises in the fit-out and refurbishment of high-end restaurant, retail and commercial projects throughout Sydney. 
  
With a growing project pipeline, there is an opportunity for a skilled Allocator looking to work on major, landmark projects. 

What you'll be doing:  
  • Ensure efficient and effective daily scheduling and oversee dispatching of deliveries to meet customer service requirements
  • Work with other schedulers, plant teams and drivers to ensure the right load into the right truck to the right job to keep informed of the plan
  • Constant feedback to the CSO's (Customer Service Officer) to ensure proper order placement & information to maximise truck utilisation and lower cost of cartage
  • Liaison with plant staff, account managers and site coordinators to ensure best possible customer service and ensure individual customer requirements are achieved
  • Maintain up to date knowledge of assigned products, services and plant capabilities/capacity
  • Manage all fleet scheduling and ensure delivery requirements until jobs are complete
  • Engage with and coach other schedulers where required for continuous improvement for scheduling and planning
  • Capture and maintain cycle times and service interruptions to ensure continuous improvement of service levels
  • Actively seek feedback on site safety from customers, project coordinators, drivers and account managers to ensure safe site deliveries.
  • Manage all instances that are reported by drivers in relation to accidents, near miss, site delivery activities that inhibit/restrict safe site deliveries
About you:
  • Previous 2 years+ experience in a customer service, scheduling or similar role.
  • Experience in logistics is advantageous but not essential
  • Strong knowledge of MS Office Suite (experience with SAP advantageous but not essential).
  • Strong written and verbal skills with the ability to communicate effectively with customers and stakeholders at all levels.
  • Excellent problem-solving skills.
To apply, please submit your updated resume to Rhys.Ashwell@Denovo.com.au or simply apply through the link below.
Discipline Construction |
Location Sydney
Salary $70K - $120K
Job Type Permanent
Reference 928080
Posted 17 days ago

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