Exclusive to Denovo, our client is an outdoor-focused travel tech company that is taking the market by storm. They have just acquired two new companies within the industry on a global level and are on the hunt for an Operations Coordinator
About the Role:
With the growth and acquisition of two more companies, this role's main responsibilities will be to provide operations and technical support to clients and feeding any ideas back to the Head of Operations. You will be account managing clients to help streamline the onboarding process and remove roadblocks.
- Streamlining systems, reporting, and processing to provide continuous improvement in member and customer experience
- Fostering a collaborative, cross-functional process to resolve any customer or clients issues.
- Providing outstanding after sales service & account management to
members, advertisers, and suppliers
- Report eCommerce B2B customer experience outcomes
The Successful Candidate:
As a lover of everything outdoors you want to share that passion with others, and as an experienced Operations Coordinator, you will have the ability to adapt to change and manage changing priorities with impeccable attention to detail. The ability to act as the interface between the clients and the business is a key aspect of this role.
- Well-developed creative problem-solving skills
- Experience in digital or online business, with good understanding and
skills across web and app
- Experience in using business systems & applications to provide support
services to our clients
- Impeccable analytical skills with a strong interest in emerging technologies
- Outstanding after sales service & account management to members,
advertisers and suppliers
This company has a very high performing and flat-hierarchal working culture, where you are treated with respect and pushed to reach your potential. This role has the ability to really put your mark on a rapidly expanding travel tech company. With the expansion of the company, there will be plenty of progression opportunities for a high performing candidate. You will also be treated to the following:
- Flat Hierarchal structure, with an open communication system and a real family feel.
- Progression opportunities in a rapidly expanding travel tech company
- Genuine input into company processes and having your ideas heard.
The successful candidate can look forward to a competitive base salary depending on experience, plus super and genuine progression opportunities.
To be considered for this role, please apply for immediate review or email your CV in word format to Kaydn@denovo.com.au
Please be advised only candidates who are shortlisted will be contacted